Starting your test is simple — just follow these steps one at a time:

1. Find Your Pairing Code
   Check your email or text messages for a 6-digit code from Wesper. This connects your test to your provider.
   
2. Download the Wesper App
   Go to the App Store or Google Play and search for “Wesper.” Download and install the app on your phone.
   
3. Pair With Your Provider
   Open the app and tap “Pair with Provider.” Enter your 6-digit code.
   
4. Complete Your Profile
   Fill in your name, age, and basic health info. This helps your provider interpret your sleep data.
   
5. Set Up Your Devices (before bed)
   Turn on Bluetooth
   Attach the upper chest patch
   Attach the abdominal patch
   Clip on the pulse oximeter
   Stay within 4 feet of your phone
   Tap “Start Test” in the app
   Go to sleep
   
6. In the Morning
   Open the app and tap “End Test” to upload your data.
   

📦 Need help? Message our support team, or chat with our voice assistant for step-by-step guidance.

Correct placement of the patches helps us capture accurate sleep data. Here’s how:

Upper Chest Patch (Thoracic)

• Place on your upper chest, above the heart
• Slightly off to the side is okay
• This patch tracks rib cage movement
  

Lower Abdomen Patch (Abdominal)

• Place just below your sternum, in the center of your stomach
• Keep a little space between the two patches
  

🧼 Tips for Better Adhesion:

• Clean your skin with alcohol and dry it fully
• Trim body hair if needed
• Press gently but firmly to remove bubbles
  

❌ Don’t reuse adhesives — always use a new strip each night.

If the Wesper patch won’t connect in the app, try this:

1. Check the Blue Light
   Is the blue light on the patch blinking? If not, charge it fully.
   
2. Bluetooth On?
   Make sure Bluetooth is turned on in your phone settings.
   
3. Stay Close
   Keep your phone within 4 feet of the patches during setup and while you sleep.
   
4. Restart the App
   Try closing and reopening the Wesper app. You can also restart your phone.
   
5. Still Stuck?
   Try pairing the patch again, or start over with a fresh adhesive.
   

📨 If nothing works, email: support@wesper.co

Once you’ve finished your sleep tests:

1. Place both patches, the pulse oximeter, and charging cable in the original box.
   
2. Seal the box using the return label provided.
   
3. Drop the box off at your local mail carrier (usually USPS or UPS, depending on the label).
   
4. That’s it! No need to print anything.

If your Wesper test didn’t upload successfully in the morning, here are the most common reasons — and what to do next:

1. You didn’t press “End Test” in the app
   Be sure to open the Wesper app and tap “End Test” as soon as you wake up. This triggers the upload.
   
2. One or both patches became disconnected overnight
   Make sure both patches were fully charged and connected before sleep. You should see a blue light on each one.
   
3. Bluetooth was off or lost connection
   Your phone’s Bluetooth must stay on and within 4 feet of you during the entire night.
   
4. The pulse oximeter was not working or wasn’t worn properly
   Check that the green light was on. If it came off during the night, it could prevent the test from completing.
   
5. The Wesper app was closed or minimized
   Don’t swipe away or minimize the app overnight. Keep it open and running on your phone.
   

📧 If you’ve already checked these and still see no results, please email support@wesper.co