How Do I Start My Wesper Sleep Test?

Starting your test is simple. Follow the steps below — the app will guide you based on your order.

1. Find Your Order Code

Check your email or text messages from Wesper or your provider for your order code.

• Some patients receive a 6-digit code (3 letters + 2 numbers).
• Others may receive a 10-digit code (alphanumeric)

Both are valid.

2. Download the Wesper App

Go to the App Store or Google Play and search for “Wesper.”

Download and install the app on your phone.

3. Verify Your Order

Open the app. You’ll be asked to Verify your order.

Enter:

• your order code, and
• your date of birth

4. Follow the App Instructions

After your order is verified, the app will guide you automatically:

• Some patients will be taken directly to the Home screen.
• Others may be prompted to create or log into an account and complete a short profile.

Both experiences are expected. Just follow the on-screen steps.

5. Set Up Your Devices (before bed)

When prompted by the app:

• Turn on Bluetooth
• Attach the upper chest patch
• Attach the abdominal patch
• Put on the pulse oximeter
• Keep your phone nearby (within about 4 feet)
• Tap “Start Test” and go to sleep

6. In the Morning

Open the app and tap “End Test” to upload your data.

📦 Need help?

If you have trouble verifying your order or setting up your devices, contact our support team or use the in-app assistant for step-by-step guidance.

Correct placement of the patches helps us capture accurate sleep data. Here’s how:

Upper Chest Patch (Thoracic)

• Place on your upper chest, above the heart
• Slightly off to the side is okay
• This patch tracks rib cage movement
  

Lower Abdomen Patch (Abdominal)

• Place just below your sternum, in the center of your stomach
• Keep a little space between the two patches
  

🧼 Tips for Better Adhesion:

• Clean your skin with alcohol and dry it fully
• Trim body hair if needed
• Press gently but firmly to remove bubbles
  

❌ Don’t reuse adhesives — always use a new strip each night.

If the Wesper patch won’t connect in the app, try this:

1. Check the Blue Light
   Is the blue light on the patch blinking? If not, charge it fully.
   
2. Bluetooth On?
   Make sure Bluetooth is turned on in your phone settings.
   
3. Stay Close
   Keep your phone within 4 feet of the patches during setup and while you sleep.
   
4. Restart the App
   Try closing and reopening the Wesper app. You can also restart your phone.
   
5. Still Stuck?
   Try pairing the patch again, or start over with a fresh adhesive.
   

📨 If nothing works, email: support@wesper.co

Once you’ve finished your sleep tests:

1. Place both patches, the pulse oximeter, and charging cable in the original box.
   
2. Seal the box using the return label provided.
   
3. Drop the box off at your local mail carrier (usually USPS or UPS, depending on the label).
   
4. That’s it! No need to print anything.

If your Wesper test didn’t upload successfully in the morning, here are the most common reasons — and what to do next:

1. You didn’t press “End Test” in the app
   Be sure to open the Wesper app and tap “End Test” as soon as you wake up. This triggers the upload.
   
2. One or both patches became disconnected overnight
   Make sure both patches were fully charged and connected before sleep. You should see a blue light on each one.
   
3. Bluetooth was off or lost connection
   Your phone’s Bluetooth must stay on and within 4 feet of you during the entire night.
   
4. The pulse oximeter was not working or wasn’t worn properly
   Check that the green light was on. If it came off during the night, it could prevent the test from completing.
   
5. The Wesper app was closed or minimized
   Don’t swipe away or minimize the app overnight. Keep it open and running on your phone.
   

📧 If you’ve already checked these and still see no results, please email support@wesper.co