Everything you need to complete your sleep study.

Starting your test is simple. Follow the steps below. The app will guide you based on your order.

1. Find your order code. Check your email or text messages from Wesper or your provider. Some patients receive a short code of 3 letters and 2 numbers (for example, BNZ-32). Others receive a 10-character code of letters and numbers. Both are valid.
2. Download the Wesper app from the App Store or Google Play.
3. Verify your order. Enter your order code and your date of birth.
4. Follow the app instructions. Some patients go straight to the Home screen; others create an account and a short profile. Both are expected.
5. Set up your devices before bed. Turn on Bluetooth, attach the upper chest patch, attach the abdominal patch, put on the pulse oximeter, keep your phone within about 4 feet, tap “Start Test” and go to sleep.
6. In the morning, open the app and tap “End Test” to upload your data.

Need help? Contact our 24/7 support team or use the in-app assistant.

Correct placement helps us capture accurate sleep data.

• Upper chest patch (thoracic): place on your upper chest, above the heart. Slightly off to the side is okay. This patch tracks rib cage movement.
• Lower abdomen patch (abdominal): place just below your sternum, in the center of your stomach, with a little space between the two patches.

For better adhesion, clean your skin with alcohol and dry it fully, trim body hair if needed, and press gently but firmly to remove bubbles. Don't reuse adhesives. Use a new strip each night.

1. Check the blue light. Is it blinking? If not, charge the patch fully.
2. Make sure Bluetooth is turned on.
3. Keep your phone within 4 feet of the patches during setup and while you sleep.
4. Try closing and reopening the Wesper app, or restart your phone.
5. Still stuck? Try pairing the patch again, or start over with a fresh adhesive.

If it still won't connect, email support@wesper.co. Our support team is available 24/7.

Once you've finished your sleep tests:

1. Place both patches, the pulse oximeter and the charging cable in the original box.
2. Seal the box and attach the return label provided.
3. Drop the box off with your local mail carrier (usually USPS or UPS, depending on the label).

You don't need to print anything. If you have questions about your return, our support team is available 24/7.

If your test didn't upload in the morning, these steps usually fix it:

1. Open the Wesper app and tap “End Test.” This starts the upload.
2. Check that each patch shows a blue light. If one doesn't, charge it and connect it again.
3. Make sure Bluetooth is on and your phone stays within about 4 feet of you overnight.
4. Check that the pulse oximeter shows a green light and is snug on your finger.
5. Keep the Wesper app open on your phone while you sleep.

Still no results? Email support@wesper.co and our 24/7 support team will help.